Please click on
to access and download form.
If you do not have Adobe or PDF Reader, please click on the "Download Adobe Reader Here" button before downloading the RGA form:
Download Adobe Reader Here
After downloading the Customer Initiated RGA file, save the file to your desktop or preferred folder for future use.
Once you have filled out the necessary fields, outlined below, click on the Click Here to Submit Form button to send your request directly to our Customer Service Representatives who will process your request. Once you click submit, you will be directed to a pre-populated email, simply click send. You can also email the form directly to KSIRGA@KSIAUTOPARTS.COM
You will get a confirming RGA number back within 24 hours. Once you receive the email, please print the confirming RGA form and have it ready for our driver. Our driver will get a copy of the RGA as well and will be notified to pick the part up with your next delivery.
Please be sure to provide the following information:
- Your Customer ID (Account Number) - Quantity
- Customer Name - Part Number
- Original Invoice Date - Description
- Original Invoice Number - Return Code (See drop down list)
- Today's Date